Return Policy
At Belovor, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return process under the following conditions:
Eligibility for Returns:
You can return items within 30 days of receiving your order. To qualify for a return, the product must be unused, in its original packaging, and in a resellable condition. Items such as undergarments or accessories may not be eligible for returns due to hygiene reasons.
Return Process:
To initiate a return, please contact our customer service team at [email address] with your order details. We will provide you with a return authorization number and instructions on how to return the item.
Refunds:
Once we receive your returned item, we will inspect it and process your refund within 7-10 business days. Refunds will be issued to the original payment method. Please note that shipping fees are non-refundable.
Exchanges:
If you'd like to exchange your item for a different size, color, or style, please contact us to check availability before returning the product.
Shipping Costs:
The customer is responsible for return shipping costs unless the product is damaged or defective. We recommend using a trackable shipping service to ensure your return is received safely.